Frequently Asked Questions
Everything you need to know about your NICCE order.
How long does standard delivery take?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location, usually arriving within 7-14 business days.
What is your return policy?
We offer a 28-day return policy from the date of delivery. Items must be unworn, in their original condition, and with all tags still attached to be eligible for a refund.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Klarna, and Apple Pay.
Are your products true to size?
Most of our apparel is designed with a contemporary fit. We recommend checking our detailed size guide located on each product page to find your perfect measurement.
Can I cancel or amend my order after placing it?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order is confirmed. However, you can return the items for a refund once received.